Effective Date: 5 November 2026
1. Introduction
Welcome to Inspired Eau de Parfum.
We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, make a purchase, contact us or interact with our services.
2. Information
We Collect
When you use our website or purchase our products, we may collect the following information: Full name and surname.
Contact number and email address.
Billing and delivery addresses.
Order and purchase history.
Payment confirmation and transaction information. Communication and customer service enquiries.
Website usage information, including cookies and browsing activity.
We only collect information that is reasonably necessary for providing our services and improving your shopping experience.
3. How We Use Your Information
We may use your personal information to: Process and manage customer orders.
Arrange payments and deliveries.
Communicate order confirmations and delivery updates.
Respond to enquiries and customer support requests.
Provide information about our products and promotions, where permitted.
Improve our website, products and customer experience.
Prevent fraudulent transactions and protect our business.
Comply with applicable legal and regulatory obligations.
4. Payment Information Payments made through our website may be processed by secure third-party payment service providers.
Inspired Eau de Parfum does not intend to store or retain customers' full bank card details or sensitive payment credentials.
Payment information is handled in accordance with the applicable security and privacy practices of the relevant payment provider.
5. Sharing of Personal Information We respect your privacy and do not sell or rent your personal information to third parties.
However, we may share necessary information with trusted service providers when required to operate our business, including: Payment processing providers.
Courier and delivery companies.
Website hosting and technical service providers.
Professional advisers and regulatory authorities where legally required.
These parties may only use personal information for the purposes for which it has been shared, subject to applicable legal requirements.
6. Protection of Personal Information We take reasonable technical and organisational measures to protect your personal information against: Unauthorised access.
Loss or theft.
Misuse or disclosure.
Unauthorised alteration or destruction.
Although we take reasonable precautions, no online system or electronic transmission can be guaranteed to be completely secure.
7. Cookies and Website Tracking
Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with our website.
Cookies may help us: Remember customer preferences.
Improve website performance.
Understand visitor behaviour.
Enhance the overall shopping experience.
You may adjust your browser settings to manage or disable cookies.
However, some website features may not function correctly if cookies are disabled.
8. Marketing Communications We may occasionally send customers information about new fragrances, special offers, promotions and other relevant updates.
Marketing communications will be sent in accordance with applicable privacy and electronic communications laws.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions or contacting us directly.
9. Your Privacy Rights Under POPIA, you have certain rights regarding your personal information, including the right to: Request access to your personal information.
Request correction or updating of inaccurate information. Request deletion of information where legally permissible.
Object to certain forms of processing.
Withdraw consent where processing is based on consent.
Object to direct marketing.
Lodge a complaint with the Information Regulator of South Africa.
To exercise these rights, please contact us using the details provided below.
10. Data Retention We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, or as required by applicable legislation.
Certain transaction and financial records may need to be retained for statutory and accounting purposes.
11. Third-Party Websites Our website may contain links to external websites or third-party services.
We are not responsible for the privacy practices, security or content of external websites.
We encourage customers to review the privacy policies of those websites before sharing personal information.
12. Children's Privacy Our website and products are not specifically directed at children.
We do not knowingly collect personal information from children without the required consent or legal authorisation.
13. Changes to This Privacy Policy Inspired Eau de Parfum reserves the right to update this Privacy Policy from time to time to reflect changes in our business operations, website functionality or applicable legislation.
Any updates will be published on this page, together with the revised effective date.
14. Contact Us If you have questions about this Privacy Policy, wish to exercise your privacy rights or have concerns about how your personal information is handled, please contact us: Inspired Eau de Parfum Email: sales@iedp.co.za
Business Name: Inspired Eau De Parfum Pty Ltd
Location: South Africa
15. Information Regulator If you believe your personal information has been processed unlawfully, you may lodge a complaint with the Information Regulator of South Africa.
Website: https://inforegulator.org.za/
Your privacy matters to us.
Thank you for trusting Inspired Eau de Parfum.